Boots the chemist sold me 3 months out of date condoms from their 'bargain bin'. What rights do i have??

I thought i was getting a bargain, fifteen quid condoms for one pounds fifty, we'd used 8 out of ten of them then i noticed they were 3 months out of date. My girlfriend is REALLY stressed about it as kids are a LONG LONG way away!!!





what are my rights???





surely out of date contraception is just about the worst out of date product you can buy!!!





Boots must have known or else they wouldn't have been on the 'bargain' table!!!





what do people suggest i should do about it???





I don't want to sound like a money grabber but i think mine and my girlfriends emotional distress caused by Boots is worth a financial settlement???





thanks in advance folks!!!

Boots the chemist sold me 3 months out of date condoms from their 'bargain bin'. What rights do i have??
Complain to them using the following.





* by telephoning Boots Customer Care on 0845 0708090


* by writing with your complaint to:





Boots Customer Care,


P O Box 5300,


Nottingham,


NG90 1AA





* by complaining by e-mail to customerservice@care.boots.com
Reply:I dont suffer fools, you clearly knew there was a fault. Why else would they be in the Clearance bin? You have no claim and you are currently being laughed at by thousands of people. sorry but its the truth!
Reply:No, you have no claim. You could write to Boots, returning the unused condoms, and ask for a refund of what you spent.





The sell by date is advisory; it doesn't mean the product won't work. And in any case, in a product liability case, you'd have to show actual harm - in this case, you'd have to prove that your girlfriend got pregnant, AND that it was a result of a failure in the condom, not that you had forgotten to use one, or that you had used it incorrectly. (It's almost impossible to prove these things in court).





A bargain is worth what you pay for it - or in law "Caveat Emptor" - let the buyer beware!
Reply:Should'nt be so tight! and shouldnt just reply on condoms for birth control alone!





Do you have the receipt? Thats a place to start, you'd have to prove you bought them before the expiry date to begin with and not that you had them in the drawer so long because you were still waiting to get lucky!
Reply:The fact that they are three months out of date does not render them ineffective. You had every opportunity to examine your purchase and the fact that it was reduced should have put you on the alert. All that business about emotional distress will get you nowhere in this little matter!
Reply:Whilst I sympathise with your stress, I think you should have checked them out - or anything else you find in a 'bargain' basket - and ask why they are being sold cheap.


Because the date was on the pack, then I doubt if you have any standing in law.


But the date is the 'best before' date, which does not mean that they no longer serve their purpose after that date.


Hope that puts your minds at rest at least....
Reply:it was your responsibilty to check the expiration date. if i were you i would have my girlfriend take a test. hopefully, it will be negative. learn from this experience. throw those condoms away. especially is you do not want kids anytime soon. i also, suggest using a back up method of birth control
Reply:Sometimes a bargain isnt such a bargain.
Reply:There is a reason why things are in a bargin bin..its the same thing with supermarkets when things have money off it usually means the sell by date is looming. Therefore part of the responsibility is yours. Why be a cheapskate on something as important as condoms? I doubt you would reach any kind of settlement with boots.
Reply:i would email the chemist where you got them from...thats what i do...i emailed dove the once,they were very sorry and sent me some vouchers through the post.. good luck
Reply:Boots is useless and they don't care.


I left my card in the machine once. you know, the one where you get points for your shopping. I realized 5 minutes later and rang the number that the cashier gave me to cancel the card. I had saved my points and there was £14.00 on the card. They said it would be cancelled immediately and a new card would be sent out.


A new card came three weeks later. No points on the new card though. They told me there was no record of the cancellation phone call. They were totally evasive and eventually i was put through to a rather analy aretentive manager. I told her to stick the card where the sun don't shine in the end and haven't been in their shop since.





You should have looked at the best before date. They count on the ignorance and gullibleness of the likes of you to get rid of their out-of-date overpriced stock. It's a bargain for a reason!
Reply:I'm afraid it is unlikely that you would receive a financial settlement from this. It's very difficult to prove emotional stress in court without a strong psychological report and I doubt your GP would refer you to one for this. Also, within a few weeks you can take a pregnancy test and put your mind at rest-Boots may even supply this free of charge (but check the date on it!).





Unfortunately, even if your girlfriend did fall pregnant, you would have a very tough time proving that it was due to the condoms (even if it was!) and even then, because no condoms are 100% reliable you probably couldn't claim anyway. If none of them had noticeably burst after intercourse, chances are you will be ok.





If I were you I would keep the left over condoms, the box and the receipt and take them to trading standards (this stops Boots just giving a refund and then destroying the evidence). This is most likely an illegal act that Boots have commit (especialy for the dangers that out of date condoms can cause!) and it is possible that they would be fined by trading standards. However, I doubt you will see a penny of it-but good luck for getting it sorted.
Reply:Tell your girlfriend not to worry, all use by dates are shorter than they need to be. But if your not happy go back to Boots and tell them. But I wouldn't worry mate.
Reply:Your case would never hold water , much like the condoms i suspect !!
Reply:it will be illegal to sell out of date condoms as this seriously affects their performance (no pun intented)





you should contact thier customer relations people first and see what they are prepared to do, if they say nothing then contact your local trading standards office as I'm sure they will take a very dim view of boots selling out of date condoms.
Reply:Well! A bargain in Boots.


You spotted a good deal, did you not?


With deals comes a question in my mind, is it 'fit for purpose'?


From what you say, there doesn't appear to have been a mishap so call back at Boots and get a True Blue test kit, if you have any doubt, pay the proper price, check the expiry date and trust the answer is what you want.
Reply:No Chance Mate!! start saving for the possibilities, of your irresponsibility's.


Right on!! Julie G! still laffin'
Reply:tell them you want maintenance or youl take them to the csa!!
Reply:Next time you would be safer going to your family planning clinic where they are free and in date. Fingers crossed no babies are on the way...
Reply:i saw all the bargain trojan ones in my local boots im glad i put them back on the shelf. yeah demand compensation they sold you faulty goods. they should of been thrown out.
Reply:i'd go back to the bargain bin and look for a pregnancy test!!



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